This Privacy Policy ("Policy") describes how SoulUp (property of Auriga Connect Pvt. Ltd.) ("Company," "we," "us," or "our") collects, uses, and protects information obtained from users ("you," "your") when accessing and using our website and services. By accessing or using our website, you agree to the terms of this Policy.
1. Information We Collect
We collect and process the following categories of information when you use our website:
1.1 Account Information
- We use Google Authenticator for secure login. No personal identifiers, such as names, phone numbers, or photographs, are collected during the account creation process.
1.2 User-Provided Data
- Location Data: Approximate location provided voluntarily by the user.
- Demographic Data: Age and gender as voluntarily provided by the user.
- Emotional Information: Descriptions of emotional challenges voluntarily shared by the user.
1.3 Automatically Collected Data
- Limited technical information related to login sessions may be collected to enhance security and platform integrity.
2. Use of Information
We use the collected information strictly for the following purposes:
- Display on Public Map: Location, age, gender, and emotional challenge information may be anonymously displayed on a public map accessible only to other authenticated users.
- Anonymity: No personal identifiers are associated with the displayed information.
- Platform Functionality: Data is used solely to enable user interactions on the platform in a secure and anonymous manner.
3. Legal Basis for Processing
We process personal information based on your consent when you voluntarily provide data for use on the platform.
4. Data Sharing and Disclosure
We do not sell, lease, or disclose your personal information to third parties for any marketing or analytical purposes. The only exception is the use of Google Authenticator for secure login.
5. Data Security
We implement and maintain appropriate technical and organizational security measures to protect user information, including:
- Secure Authentication: Google Authenticator ensures secure access to accounts.
- Encryption: Data is encrypted in transit and at rest to prevent unauthorized access.
6. User Anonymity
- All data displayed on the public map is anonymous and does not directly identify any user.
- We encourage users to avoid including personally identifiable information when sharing emotional challenges.
7. Data Retention
We retain data only as long as necessary to provide our services or as required by applicable legal and regulatory obligations. Users may request deletion of their account and associated data by contacting us at connect@soulup.in
8. User Responsibilities
By using the website, you agree to:
- Maintain Anonymity: Avoid submitting personally identifiable information in descriptions of emotional challenges.
- Respect Other Users: Interact respectfully without violating the privacy rights of others.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or process information from children under 13.
10. Data Subject Rights
Subject to applicable laws, you may have the following rights regarding your personal information:
- Access: Request access to the information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Data Deletion: Request the deletion of your information.
- Objection: Object to the processing of your information under certain circumstances.
To exercise any of these rights, contact us at connect@soulup.in
11. Updates to this Policy
We reserve the right to modify this Policy at any time. If material changes are made, we will provide notice to users and update the effective date accordingly.
12. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: connect@soulup.in